Privacy Policy

1. Introduction and Scope

Welcome to jili3. This Privacy Policy describes how we handle your personal information when you use our platform. This policy applies exclusively to users located in the Philippines.

This policy governs your interaction with our official website and services. It does not apply to third-party websites or external services that you may visit after leaving our platform; we strongly encourage you to review the privacy policies of any such external sites.

2. Personal Information We Collect

To provide a secure and compliant gaming environment, we collect the following categories of data:

• Account and Identity Data: Username, password, and contact details used to create and secure your account.
• Verification Documents: Identification provided during KYC processes to confirm your legal identity and age.
• Payment Data: Transaction details and payment method information necessary to process deposits and withdrawals.
• Gaming Activity: Records of games played, bets placed, and wins/losses to ensure fair play.
• Technical Data: IP addresses, browser type, device identifiers, and operating system used to access the site.
• Communication Records: Logs of your interactions with our customer support team.

3. How We Collect Data

We gather information through three primary channels:

• Directly from You: Information you provide during registration, KYC verification, and when contacting support.
• Automatically: Technical data collected via cookies and server logs when you navigate our platform.
• Partner Service Providers: Information received from our partner payment providers or identity verification services to validate your transactions and identity.

4. Why We Use Data

Your data is processed for the following legitimate purposes:

• Account Management: To maintain your profile and provide a seamless login experience.
• Financial Transactions: To process deposits and facilitate withdrawals.
• Compliance: To verify that you are of legal gambling age and to prevent identity theft.
• Security: To detect and prevent fraud, multi-accounting, and other malicious activities.
• Optimization: To personalize content and improve the overall user interface.
• Legal Obligations: To fulfill requirements mandated for gambling operators in the Philippines.
• Marketing: To send promotional offers, provided you have given explicit consent.

5. When We Share Data

We do not sell your personal data to third parties. We only share information when necessary:

• Service Providers: With partner payment processors, identity verification services, and technical infrastructure providers.
• Legal Requirements: When required to do so by relevant authorities to comply with the law or a legal order.
• Platform Security: To protect our users and the integrity of the platform from fraud.

6. How We Protect Data

We implement robust security measures to safeguard your information:

• Encryption: Data transmitted between your device and our servers is encrypted using industry-standard protocols.
• Access Control: Only authorized personnel with a strict need-to-know have access to personal user data.
• Payment Isolation: Sensitive payment information is handled through secure, isolated channels provided by our payment partners.
• Active Monitoring: Our systems are monitored for unauthorized access attempts or unusual activity.

7. Cookies and Tracking

We use cookies to enhance your experience and maintain session security. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your residency and the nature of the data, you have the following rights:

• Access and Correction: Request a copy of your data or correct inaccuracies.
• Deletion and Portability: Request the deletion of your data or its transfer to another service.
• Objection and Withdrawal: Object to certain processing activities or withdraw your consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Note that certain data must be retained even after account closure to comply with anti-money laundering (AML) and gambling regulations.

9. How Long We Retain Data

We retain your personal information for as long as your account is active. Once an account is closed, we continue to store necessary data for the period required by applicable law in the Philippines to satisfy legal, accounting, and regulatory obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account belongs to a minor, that account will be terminated immediately. Parents or guardians who become aware of a minor's account should report it to our support team immediately.

11. Cross-Border Transfers

Some of our technical and service providers operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data and maintain a level of protection consistent with our policy.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates are published directly on this page. We encourage you to check the "Last Updated" date at the top of this page periodically to stay informed.

13. Contact Us